The Liverpool City region is one of the most digitally connected regions of the UK, thanks to the LCR Connect full-fibre gigabit network – which has 214km of cutting edge XGS-PON enabled infrastructure throughout the region’s six council areas.
And it isn’t just fibre in the ground which puts the region at the cutting edge of technology – it’s the tech businesses that operate in the region. One such example is Inovus Medical in St Helens – which has been proud to call the area home since being founded in 2012.
Inovus Medical is a medical technology company, with a focus on improving patient care in the critical care setting. It does this through the development of various simulation technologies that allow surgeons to be able to practice in a safe environment, away from the patient’s bedside.
Co-founder of the company, and Chief Technology Officer, Jordan Van Flute explains: “What we do is comparable to the flight simulation industry, where pilots can use a simulator to experience different scenarios, like engine failure, in a safe environment that doesn’t involve putting any passengers at risk.”
Explaining how this model applies to training for surgeons, Jordan continues: “In our industry, we look to simulate medical scenarios – for example, complications like bleeding – and give surgeons experience of those events in total safety, away from the patient’s bedside.”
The company has expanded to a 6000 square foot premises in St Helens, which now serves as their global manufacturing hub. And as an international business with multiple sites across the UK, seamless collaboration is essential for Inovus Medical. That’s where LCR Connect comes in. Since signing up to the service connectivity to their manufacturing hub in February 2023, Inovus Medical have seen the new network play a key role towards the success of the company. Explaining why, Jordan said: “Quality of service is paramount. Working with local partners like ITS and FACTCO has ensured that we get top-notch customer support and connectivity solutions.”
Inovus Medical’s operations depend heavily on internet-connected machinery and tools. The stability provided by the fixed line has significantly improved machine reliability, says Jordan: “Remote connectivity to these machines overnight, previously a challenge due to unstable connections, is now seamless, offering peace of mind and operational efficiency.”
Prior to partnering with LCR Connect, Inovus Medical relied on a standard business internet line, which was fraught with network issues. As the company scaled, these issues became more disruptive, necessitating a more robust solution. This led to the collaboration with FACTCO and LCR Connect to install their first fixed line.
The new connection has improved their voice service too. Upgrading from a standard business line enabled Inovus Medical to introduce a VOIP service across their UK sites and their site in Tampa, Florida. This enhancement has facilitated better connectivity and communication, making it feel as though all team members are in the same office, regardless of geographic location.
Enhanced security is another significant benefit of the LCR Connect network. The VPN capability across Inovus Medical’s three global sites offers a unified network experience, ensuring secure and reliable connections for all operations.
Since transitioning to LCR Connect’s full fibre network, Jordan says Inovus Medical has experienced unprecedented network stability, which has been a critical factor in their continued success. Their story highlights the transformative impact high-quality, full fibre connectivity can have for high-tech businesses in the Liverpool region. Reliable internet connectivity is not merely a convenience but a necessity for the growth and scalability of businesses that rely on sophisticated technology and international collaboration.
Embracing similar connectivity solutions could lead to significant improvements in efficiency, collaboration, and security for your business too – positioning you ahead of the competition in whatever market you are in.
To learn more about when LCR Connect full fibre is coming to your area and access our early bird offers, connect with us today and receive updates relating to our network.
Even if full service is not yet available in your postcode LCR Connect can provide a range of early service solutions and will migrate your connection to the full network within 12 months. Contact LCR Connect today to get ahead of the competition.
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